Data Breach Management
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We can help if you have a data breach
Supporting clients when they need it most
Our team supports organisations who have had a data breach and need professional services to:
Manage the breach to minimise risk (as your external Incident Manager)
Assist with containment of the breach
Advise on the legal requirements relating to the data breach
Support with the root cause analysis (RCA) of the breach to inform containment, recovery and future risk mitigation
Forensically assess the depth of the breach
Forensically assess the data involved, specifically personal data (this may be a legal requirement)
Provide a liaison with the Information Commissioner (or associated data protection regulator)
Advise on data protection legislation in relation to communications and interaction with individuals whose data may have been involved in the breach
Note – We can assist if you need support with any of the above. Simply complete our standard form for raising a support ticket using the link below:
- Certified CISO (CCISO)
- Forensic Analysts
- Certified in Data Protection
- Trained Incident Managers
- Over 20 Years of IT Experience
- Strong Security Background
Do you have a DPO?
Our data breach management process
We follow a structured and legally compliant process to managing data breaches.
Customer raises a support ticket in our portal.
The ticket is then reviewed (normally within 2 hours) and the Incident Management process below is immediately initiated for contracted customers.
If you are a new customer, we contact you and arrange a call to discuss your data breach, review requirements and agree a proposal. Note – this is expedited quickly so that we can commence our activities as soon as possible.
Once the support ticket has been raised (and new customers have agreed our proposal) we set up a ‘Data Breach Review Call’ where we discuss the details of the breach and agree:
- Roles and responsibilities
- Immediate actions
- Any additional resources or technical expertise requirements
Note – at this point we will identify if there is personal data involved and what the regulatory requirements might be in relation to the data breach.
The focus of the Incident Manager in the early stages is to contain the Incident before it can get worse.
We will provide advice and guidance on how best to do this. We would have access to additional specialist resources should they be needed at this point.
It may be necessary to forensically assess the depth of the breach at this point in order to agree and implement the correct level of containment actions.
Once we have contained the Incident, we assist our clients to properly investigate the root cause so that:
- We can understand how the data breach occurred
- What steps can be taken to prevent it happening again
- How best to recover from the data breach
Getting to the point where the organisation can fully recover is vitally important to minimising business disruption and reducing financial losses.
We provide expert assistance to recover data, systems and general infrastructure.
Once the breach has been managed, we will provide the client with a lessons learned report.
This is important because it provides management with:
- A view of what happened
- What has been learned from that
- What went well during the management of the incident
- What didn’t go that well during the management of the incident
- Recommendations for risk reduction and incident management improvements
Service Benefits
There are many benefits including:
Reduced business disruption
Lower downtime
Reduction in financial losses
Less likelihood of reputation damage
Adherence to legislative requirements
Less likelihood of regulatory financial penalties
Less likelihood of having your cyber insurance claim rejected
Service Costs
We offer a free initial consultation to discuss your data breach.
Engagement of our services, is conducted on a time and materials basis, detailed within a formal Statement of Work.
Our consultancy rates are very competitive and affordable. Contact us for more information.
Other Services
Free Cyber risk review
Current Incentives
We are offering discounts of 10% for all engagements under £1000 of 15% for all engagements over £1000
Our Certifications
